Know Your Product or ServiceIn order to provide good customer service, you need to know what you're selling, inside and out. Make sure you -- and all of your customer-facing staff -- know how your products or services work.Be FriendlyAs they say, customer service starts with a smile. When you are in a face-to-face situation, [...]

In this article, I.B. Moore - conveniently located in Lexington, Kentucky and proudly offering custom industrial parts all over the United States, including Lexington, KY, Cincinnati and Columbus, Ohio (OH), Nashville, Tennessee (TN), and Indianapolis, Indiana (IN) - is here to tell you how custom products from cast urethanes are beneficial to your business. [...]

In this article, I.B. Moore – conveniently located in Lexington, Kentucky (KY) – is here to tell you about how our static straps save companies money and equipment. Contact us today for this or any of your industrial rubber needs. Static electricity is an electric charge that does not move; rather, it stays in [...]